My Gold Miner Spiral Wheel developed an issue last Sunday while I was getting ready to use it to go through some tailings....the motor/gear ground and then stopped. I unplugged it and tried again. No Luck.
I gave Karen a call at Treasure and Gold Products in Hudsonville, MI (Manufacturers of the Gold Miner) and she said go ahead and send it back and we will fix it or replace and send it back to you.
I boxed it up the next day and sent it off.
It was back to me today and looks brand new. I will try it out Thursday and see how it goes.
I am impressed with the helpfulness and VERY QUICK TURN AROUND. They do stand behind their warranty!